SharpenBrand.ai Privacy Policy

Last updated: Jan 1, 2025

SharpenBrand.ai ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you use our white‑label marketing automation and CRM Platform (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide.

Account Details: Name, email address, company name, payment information, and other registration data.

User Content: Text, images, marketing assets, and data you create, upload, or import into the Platform.

1.2 Automatic Data Collection.

Usage Data: Pages visited, features used, session duration, IP address, browser type, device identifiers, and error logs.

Cookies & Similar Technologies: To personalize your experience and analyze usage (see Section 5).

1.3 Third‑Party Data.

Data obtained via integrated third‑party services (e.g., email providers, ad platforms) as authorized by you.

2. How We Use Your Information

We use information to:

Provide & Improve Services: Enable core functionality, customize features, diagnose issues, and enhance performance.

Communication: Send service announcements, security alerts, and marketing updates (you may opt out of marketing).

Analytics & Reporting: Aggregate usage patterns to inform product development and strategic decisions.

3. Information Sharing & Disclosure

3.1 With Your Consent. We share information as directed by you (e.g., with your CRM integrations).

3.2 Service Providers. Third‑party vendors who process data on our behalf under confidentiality obligations (e.g., hosting, analytics).

3.3 Legal Requirements. When required by law, regulation, or governmental request, or to protect rights, property, or safety.

3.4 Business Transfers. In connection with mergers, acquisitions, or asset sales, subject to confidentiality commitments.

4. Data Security

We implement industry‑standard administrative, technical, and physical controls to protect your information. However, no system is completely secure. You agree to use strong passwords and protect your credentials.

5. Cookies & Tracking Technologies

We and our partners use cookies, web beacons, and similar tools to:

Remember preferences and settings.

Analyze usage and performance.

Deliver tailored content and advertising.

You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

Access & Correction: Review and update your personal information.

Deletion: Request removal of your personal data, subject to legal requirements.

Portability: Obtain a copy of your data in a structured format.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any rights, contact us as described below.

7. Data Retention

We retain personal information for as long as necessary to provide the Platform and comply with legal obligations. When retention is no longer needed, we’ll securely delete or anonymize the data.

8. Third-Party Links & Integrations

The Platform may include links to external sites or integrate third‑party services. We are not responsible for the privacy practices of those sites. Please review their policies separately.

9. International Data Transfers

Your data may be processed and stored in the United States or other countries. Where required by law, we implement safeguards to protect your information when transferred internationally.

10. Children’s Privacy

Our Platform is intended for business users and not directed to children under 16. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We’ll post the revised version on the Platform with a new "Last updated" date. Continued use after changes signifies acceptance.

12. Contact Us

For privacy inquiries, to exercise your rights, or for more information, contact:

Sharpen Brand, Inc.
Email: [email protected]
Phone: 561-556-5602

Thank you for trusting SharpenBrand.ai—where your data’s privacy is as sharp as your marketing edge!